How it works
Book Your Visit
Call 04 421 1494 to schedule an appointment or walk in to our JLT store. Cannot visit? We offer free pickup and delivery across Dubai.
Free Diagnostic
We run a full diagnostic on your Surface Pro to identify every issue - screen, battery, charging port, or motherboard damage - and give you an upfront repair quote.
Expert Repair
Our certified technicians repair your Microsoft Surface Pro using genuine parts. Screen replacements, battery swaps, motherboard fixes - all done with precision and care.
Pay Your Way
Collect your Surface Pro in-store or we deliver it to you. Pay by cash, card, bank transfer, Tabby, or Tamara - whatever works for you.
Got a problem with your Microsoft Surface Pro? We will fix it today!
The Microsoft Surface Pro is a powerful 2-in-1 tablet used by professionals and students across Dubai. Over time, common issues develop - cracked PixelSense touchscreens from drops, batteries that drain before the day ends, Surface Connect ports that stop charging, and overheating from dust buildup. A professional Surface Pro repair restores your device fully without the cost of a replacement.
Whether you need a screen replacement, battery swap, charging port fix, or a full Surface Pro hardware repair, our technicians have the tools and genuine parts to handle it. We also perform keyboard connector repair, SSD upgrades, motherboard diagnostics, and Windows software troubleshooting. Every Microsoft Surface Pro fix service at My Celcare includes a warranty and free diagnostic, so you know exactly what needs attention before we begin.
My Celcare JLT has been a trusted Surface Pro repair shop in Dubai since 2012. We stock genuine replacement parts, completing most repairs the same day you walk in. Call us on 04 421 1494 to repair Microsoft Surface Pro while you wait, or request free pickup and delivery anywhere in Dubai. Our repair centre is at Gold Crest Executive Tower, Office 906, Cluster C, Jumeirah Lakes Towers, near DMCC Metro Station.
Common Surface Pro Problems We Fix
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Cracked or Broken Screen - Dropped your Surface Pro? Our Microsoft Surface Pro technicians replace the PixelSense touchscreen display with genuine parts, restoring full touch and pen input response.
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Battery Draining Fast - Surface Pro battery dying before the day ends or shutting down unexpectedly? A professional Surface Pro repair service replaces the degraded cell and restores full-day power.
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Not Charging - Surface Connect port not responding or USB-C port damaged? We clean or replace the charging port as part of our Surface Pro fix service to restore reliable charging.
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Overheating and Fan Noise - Surface Pro running hot or fan spinning loudly? Dust buildup blocks the cooling system over time. Our Surface Pro hardware repair includes thermal paste replacement and internal cleaning.
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Touchscreen Not Responding - Touch input stopped working or registering ghost taps? The digitizer layer may need replacement. Our Surface Pro repair technicians restore full touch sensitivity without data loss.
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Keyboard Not Detected - Type Cover not connecting or keys not responding? The Surface Connect pins or keyboard flex cable may be damaged. We diagnose and fix the connector to restore full keyboard functionality.
Dubai's Microsoft Surface repair specialist
The Microsoft Surface Pro is not a standard laptop - it uses a sealed design with heat-bonded displays, glued-in batteries, and custom connectors that require specialist tools and training to repair safely. Most general repair shops in Dubai are not equipped for Surface Pro disassembly. At My Celcare JLT, our technicians are experienced in every Surface Pro model from the Surface Pro 3 through to the Surface Pro 10.
We carry genuine Microsoft Surface Pro replacement parts in stock - PixelSense displays, batteries, charging ports, keyboards, and motherboard components. This means we diagnose and complete most Surface Pro repairs the same day without ordering parts or sending your device elsewhere. Every repair includes a free diagnostic, a warranty, and thorough quality testing before we return your device.
Since 2012, My Celcare JLT has built a reputation as Dubai's go-to Microsoft Surface repair specialist, trusted by professionals, students, and businesses across the UAE. Visit us at Gold Crest Executive Tower, Office 906, Cluster C, Jumeirah Lakes Towers, or call 04 421 1494 for free pickup and delivery anywhere in Dubai.
Why choose My Celcare JLT?
Surface Pro Repair Specialists
Our technicians are trained in Microsoft Surface Pro repair, including motherboard diagnostics, IC replacement, and micro-soldering. We fix issues other repair shops in Dubai turn away.
3-Month Warranty on Every Repair
Every Surface Pro repair is backed by a warranty covering parts and labour. If the same issue returns within the warranty period, we fix it again at no extra cost.
Transparent Pricing - No Hidden Fees
You get a clear quote before any work begins. The price we quote is the price you pay. No surprise charges, no upselling, and a free diagnostic on every device.
Free Pickup and Delivery Across Dubai
Cannot visit our workshop? We collect your Surface Pro from your home or office and deliver it back after repair - completely free anywhere in Dubai.
Genuine OEM Parts Only
We use original-quality components for every Surface Pro repair. Genuine parts ensure proper fit, reliable performance, and full compatibility with Windows updates.
Same-Day Service Since 2012
With over 13 years of experience and thousands of satisfied customers, we complete most Surface Pro repairs the same day. Walk in to our JLT office next to DMCC Metro or call 04 421 1494.
Other Repair Services
What Our Customers Say
"My Celcare JLT was very reactive, professional and efficient. They answered almost immediately to my first enquiry. They made the appropriate checking to confirm the issue with the screen of my laptop and propose the solution."
"I had an issue with my laptop, but the main and biggest problem was that the model of my laptop is ancient and it is almost impossible to find spare parts. But guys did it! And did it quickly, so I had my working laptop back the same day!!!"
"Excellent. I have used them 6 times now. First time they diagnosed the issue immediately and fixed it within 10 minutes for a really great price."
Frequently Asked Questions
Most Microsoft Surface Pro repairs at My Celcare JLT take 1 to 3 hours depending on the issue. Screen replacements and battery swaps are usually completed the same day. You can wait at our JLT office or use our free pickup and delivery service across Dubai.
We fix cracked screens, battery drain, charging port faults, touchscreen not responding, keyboard connector issues, motherboard failures, overheating, and software problems. Our Surface Pro technicians handle every hardware and software issue.
Yes. We use original-quality replacement parts for every Microsoft Surface Pro repair. This ensures proper fit, reliable performance, and full compatibility with Windows updates. Every repair comes with a warranty.
My Celcare JLT is a professional Surface Pro repair shop at Gold Crest Executive Tower, Office 906, Cluster C, Jumeirah Lakes Towers, next to DMCC Metro Station. We also offer free pickup and delivery anywhere in Dubai.
Microsoft Surface Pro repair starts from 210 AED depending on the service needed. We provide a free diagnostic before any work begins so you know the exact price upfront.
